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Online Returns Center
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Please enter your order information below.
Return Policy
You may return new, unopened items within 30 days of delivery for a refund. Items sent back past 30 days will be given store credit only. Items older than 90 days are not eligible for returns and will be refused.
You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.
A restocking fee of 15-20% will be assessed for items returned due to customer error. Fittings missing set screws will not be accepted. You are liable for all freight costs associated with your return, unless the error was caused by Metropolitan Pipe.
To redeem store credit, please call us at 1-800-METPIPE prior to placing your order online.
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Nurail.com
is an authorized distributor of Nurail® products. Nurail®
is a registered trademark of the Hollaender
Manufacturing Company. |
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