Are you sure you want 8 ft lengths?

For the lowest shipping cost, we suggest 6 ft or shorter when possible. 8 ft lengths add substantially to UPS and FedEx shipping charges.

Full lengths are quoted by phone

We only sell short lengths online. For full mill lengths of 20–24 ft, please call us for a quote and we'll price the pipe and freight together.

Call 1-800-METPIPE

Mon–Fri, 8am–4pm ET

2" pipe is quoted by phone

2" aluminum pipe isn't sold online. It's available by quote only, in cut or full mill lengths. Call us and we'll price the pipe and freight together.

Call 1-800-METPIPE

Mon–Fri, 8am–4pm ET

 Skip to main content

Authorized Hollaender® distributor Made in the USA

Order by phone: 1-800-METPIPE

Return Policy

The short version. Full details are below.

  • 30 days to return unused items in original condition
  • Start online from Returns in your account, no phone call needed
  • Up to 20% restocking and handling fee, unless we made the mistake
  • Final sale all pipe, which is cut to your order

Effective October 8, 2026

Return window

You can return unused items within 30 days of delivery for a refund to your original card. Items must be unused, in their original condition and packaging, with all parts included.

How to start a return

  1. Sign in and open Returns in your account. Choose the order, select the items and quantities, and tell us why you're sending them back. For damaged or defective items, attach a photo.
  2. We'll review your request, usually within one business day, and send the return address and any instructions.
  3. Pack the items securely and ship them back with a trackable carrier. Keep your tracking number until your refund is issued.

Checked out as a guest? Every order is saved to an account under the email you used. Use Forgot your password to set a password, and your orders will be there.

Please don't send items back without an approved return request; unannounced returns can be delayed or refused.

Restocking and handling fee

Returns may be subject to a restocking and handling fee of up to 20% of the item price, at our discretion. There's no fee if the return is because of our mistake, such as a wrong or defective item.

Items we can't take back

  • Pipe of any kind: all pipe is cut to order and is final sale
  • Special-order items, such as anodized or powder-coated fittings, unless we agree otherwise when you order
  • Items that have been installed, used, damaged or altered
  • Items returned more than 30 days after delivery

Return shipping

Return shipping is your responsibility unless we sent the wrong item or it arrived defective. We're not responsible for returns lost in transit, so please use a trackable service.

Refunds

Once your return arrives and we've checked it, we'll refund the item price, less any restocking and handling fee, to the card you paid with. Original shipping charges aren't refunded unless the return is due to our error. Your bank may take several business days to post the credit.

Damaged, defective or wrong items

If something arrives damaged, defective or isn't what you ordered, start a return from your account right away and attach a photo. We'll send a replacement or issue a refund, and we'll cover return shipping. For warranty claims after the return window, see our warranty information.

Questions

Call 1-800-METPIPE (Monday–Friday, 8am–4pm ET) or use our contact page.